GetHUMAN NEVER CONTACTED EQUIFAX, so Equifax never contaced me. Equifax does not show my open accouts

GetHuman2635293's customer service issue with Equifax from March 2019

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The issue in GetHuman2635293's own words
I want to see my Equifax credit score in Credit Karma. ... My Equifax credit score in Credit Karma only shows closed accounts, no open accounts. I called my bank, Chase* their Credit Bureau Specialists reviewd the situation and said that I have a split profile in Equifax. Chase said that they can see my full credit history only when the search criteria is First Initial, Middle Initial, Last Name. Equifax has to merge the profiles in order for my open accounts to show.*I want Equifax to resolve the split profile problem so that Credit Karma can report my open accounts.
This is especially frustrating because I will never know if there are fraudulent open accounts that I cannot see due to spilt profiles for the same Social Security number.
I want Equifax to fix my profile so that all accounts using my Social Security number are displayed no matter what the name fields say.
I filed a written dispute with Equifax over a year ago to remove old closed accounts and show the open accounts. Equifax still shows the old closed accounts and no open accounts.
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I was using Credit Karma
Customer service issue
Reported by GetHuman2635293
Mar 29th, 2019 - 4 years ago
Seen by 31 customers so far
Similar issue to 3066 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
Email on account
Phone number


GetHuman2635293 started working on this issue
Mar 29th, 2019 7:59pm
GetHuman2635293 indicated the issue is not fixed yet.
Mar 29th, 2019 7:59pm
GetHuman2635293 indicated the issue is not fixed yet.
Mar 29th, 2019 8:08pm
GetHuman2635293 indicated the issue is not fixed yet.
Mar 29th, 2019 8:11pm

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