I called your phone line number and spoke with a live person. He put me through a leg...

GetHuman-ronkervi's customer service issue with Equifax from February 2019

2661 similar
0 following
Help with my Equifax issue
Try having Equifax call you again?
Always use the GetHuman Phone tocall Equifax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ronkervi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ronkervi may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
Top Tip from another customer
If you are looking to freeze your credit or account with Equifax then you can follow this link https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp from there just follow the prompt. You will need to fill out the form and continue to click through the form the continue submitting the freeze on your account.
The issue in GetHuman-ronkervi's own words
I called your phone line number and spoke with a live person. He put me through a legal type investigatory procedure and and asked me my social number, date of birth , mailing address along with did i have any bank loans or cars financed. I told him all the information and he refused to put a freeze on my credit. I have placed freezes on my credit today with experian and transunion overr the phone with the same information. I do not understand why your comapny wants to be such **** ants and not help me over the phone. But then again I dont understand why you would drop my credit score by ** points from Jan to feb this year without any adverse activity on my report. I told your rep over the phone that if I experienced fraud on my account because of this refusal to freeze my account I would hold your company responsible.
GetHuman-ronkervi did not yet indicate what Equifax should do to make this right.
I have an issue with Equifax too
How GetHuman-ronkervi fixed the problem
We are waiting for GetHuman-ronkervi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Equifax's attention and get better help faster. Tap below to get started.
Having Equifax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ronkervi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ronkervi
Feb 6th, 2019 - 4 mons ago
I have an issue with Equifax too
Not resolved
Seen by 2 customers so far
Similar issue to 2661 others
0 customers following this
Follow this issue to see how it gets fixed