my name is Rafael Santiago, and I live on Haines City Florida *****. on January * of th...

GetHuman1914869's customer service issue with Equifax from January 2019

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The issue in GetHuman1914869's own words
my name is Rafael Santiago, and I live on Haines City Florida *****. on January * of this new year. I try to call for pizza and I was decline twice. I knew it should be ***.** dollars in that account. when I check the account it have a balance of ***.** dollars. and someone went to different stores to buy food and make a deposit for $*,***.**. I pass by the bank (Bank of America) and they told me that someone went there and had a driver license just like my and make a deposit and change the addresses, phone * and request a new check card because he never received the one that I have. they start an investigation. I went to the police and report it and they start there on investigation. I need my credit record to be put on freeze. can you help?
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Customer service issue
Reported by GetHuman1914869
Jan 7th, 2019 - a mon ago
I have an issue with Equifax too
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Seen by 2 customers so far
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GetHuman1914869 started working on this issue
Jan 7th 4:13pm