I was pre approved for a loan today and in the requirements it stated the only document...

GetHuman757370's customer service issue with Equifax from July 2018

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The issue in GetHuman757370's own words
I was pre approved for a loan today and in the requirements it stated the only document they needed from me was my last tax return which was ****. Due to being very ill for almost all of **** I was living with help from my family and savings. I decided to call them to see if there was a chance I could now be denied because I do not have a **** **** and that I could only provide the previous years. The women on the phone told me that there is no way I can be approved without the **** tax return! Number one, I have worked very hard to improve my credit score over time and am infuriated that I now have a hard inquiry on my report* especially since I was prequalified, recommended the loan on credit Karma and now have a new thriving business. I’d like to dispute this unfair hard inquiry please. Thank you SO much. *Best regards,*Raven D.

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Equifax

Customer service issue
Reported by GetHuman757370
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 997 others
0 customers following this

Timeline

GetHuman757370 started working on this issue
Jul 10th, 2018 8:36pm

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