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Hi. On checking my credit karma account in June, I saw my Equifax Score had dropped abo...

GetHuman-pfoye's customer service issue with Equifax from July 2018

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Hi. On checking my credit karma account in June, I saw my Equifax Score had dropped about ** points! After investigating, I saw that an account that my FORMER husband has (** percent usage on) is listed on MY credit report!!! I have contacted the Alliant Credit Union TWICE with regards to this issue. They've assured me that my name is no longer on the account as an authorized user* however, things have not changed on my credit karma account! We have been divorced a couple of years. This account showed up a couple of months ago on MY credit report, dragging my numbers Down! I WANT THIS REMOVED PROMPTLY! I have worked very hard to regain my good credit since we divorced...I don't want any responsibility for his spending!!! Please review and advise. Thank you.

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Equifax

Customer service issue

Reported by GetHuman-pfoye

Jul 10th, 2018 - 4 years ago

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Seen by 30 customers so far

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Items needed

Account holder name

Billing address

DOB

Last 4 of SSN

Email on account

Phone number