Hi. On checking my credit karma account in June, I saw my Equifax Score had dropped abo...

GetHuman-pfoye's customer service issue with Equifax from July 2018

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The issue in GetHuman-pfoye's own words
Hi. On checking my credit karma account in June, I saw my Equifax Score had dropped about ** points! After investigating, I saw that an account that my FORMER husband has (** percent usage on) is listed on MY credit report!!! I have contacted the Alliant Credit Union TWICE with regards to this issue. They've assured me that my name is no longer on the account as an authorized user* however, things have not changed on my credit karma account! We have been divorced a couple of years. This account showed up a couple of months ago on MY credit report, dragging my numbers Down! I WANT THIS REMOVED PROMPTLY! I have worked very hard to regain my good credit since we divorced...I don't want any responsibility for his spending!!! Please review and advise. Thank you.

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Equifax

Customer service issue
Reported by GetHuman-pfoye
Jul 10th, 2018 - 5 years ago
Fixed
Seen by 33 customers so far
Similar issue to 995 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number

Timeline

GetHuman-pfoye started working on this issue
Jul 10th, 2018 4:37pm
GetHuman-pfoye indicated the issue is not fixed yet.
Jul 10th, 2018 6:52pm
GetHuman-pfoye indicated the issue is not fixed yet.
Jul 10th, 2018 6:53pm
GetHuman-pfoye indicated the issue is not fixed yet.
Jul 10th, 2018 6:54pm
GetHuman-pfoye indicated the issue is not fixed yet.
Jul 11th, 2018 5:39pm
GetHuman-pfoye indicated the issue is not fixed yet.
Aug 15th, 2018 1:22pm