I have cosigned student loans for my two children. The oldest has been paying two years...

GetHuman-jamesjpm's customer service issue with Equifax from July 2018

Help with my Equifax issue
The issue in GetHuman-jamesjpm's own words
I have cosigned student loans for my two children. The oldest has been paying two years refinanced her loans and removed me as a cosigner. My younger student needs me to cosign. How long does it take to free up my credit so I do not have an issue in cosigning for him? I ran into a problem last year cosigning for him. The refi was just done within the last month. The lender told me to contact Equifax since that's who they use to run credit.
GetHuman-jamesjpm did not yet indicate what Equifax should do to make this right.
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How GetHuman-jamesjpm fixed the problem
I held on for a long period of time only because I actually had the time today.
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Equifax

Customer service issue
Reported by GetHuman-jamesjpm
Jul 2nd, 2018 - a yr ago
I have an issue with Equifax too
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number
Timeline
GetHuman-jamesjpm started working on this issue
Jul 2nd, 2018 3:12pm
GetHuman-jamesjpm confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 4:21pm