When I tried to have a security freeze lifted,Equifax says my ** digit pin number is in...

GetHuman-barrycf's customer service issue with Equifax from June 2018

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Tip from another customer
Without your Freeze PIN you will only be able to lift the freeze by writing in. If you have it, you should be able to do this process online using the link provided https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp. The link will be a form you will submit to Equifax that will allow you to unfreeze your credit. The process should be short but make sure you fill all the correct information about yourself
The issue in GetHuman-barrycf's own words
When I tried to have a security freeze lifted,Equifax says my ** digit pin number is incorrect even though I'm reading it right off their letter.
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Customer service issue
Reported by GetHuman-barrycf
Jun 25th, 2018 - 7 mons ago
I have an issue with Equifax too
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Seen by 12 customers so far
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GetHuman-barrycf started working on this issue
Jun 25th, 2018 2:22pm