I need to figure out what is happening with a disputed collection on my credit report...

GetHuman670300's customer service issue with Equifax from May 2018

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The issue in GetHuman670300's own words
I need to figure out what is happening with a disputed collection on my credit report. I have called this company and they have no record of the account. I went through the online process months ago, it says expired but not what the results are. I need this removed. I am trying to purchase a car and home in the near future. It’s $***. I’ve tried to pay it, dispute it, ignore it. Nothing has worked.
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Equifax

Customer service issue
Reported by GetHuman670300
May 9th, 2018 - a yr ago
I have an issue with Equifax too
Not resolved
Seen by 3 customers so far
Similar issue to 463 others
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Timeline
GetHuman670300 started working on this issue
May 9th, 2018 7:26pm