You've dropped my credit score significantly, Wells Fargo incorrectly reported lateness...

GetHuman634941's customer service issue with Equifax from April 2018

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The issue in GetHuman634941's own words
You've dropped my credit score significantly, Wells Fargo incorrectly reported lateness on mortgage payment due to a change in escrow reporting. They have apologized for their error and communicated to all credit bureaus.
GetHuman634941 did not yet indicate what Equifax should do to make this right.
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Equifax

Customer service issue
Reported by GetHuman634941
Apr 27th, 2018 - 7 mons ago
I have an issue with Equifax too
Not resolved
Seen by 4 customers so far
Similar issue to 2033 others
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Timeline
GetHuman634941 started working on this issue
Apr 27th 5:29pm
GetHuman634941 shared this issue with friends on Facebook
Apr 27th 10:13pm