You've dropped my credit score significantly, Wells Fargo incorrectly reported lateness...

GetHuman634941's customer service issue with Equifax from April 2018

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Help with my Equifax issue
Before contacting them, items GetHuman634941 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
GetHuman634941's next move: have a Equifax rep call.
Always use the GetHuman Phone tocall Equifax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman634941's own words:
You've dropped my credit score significantly, Wells Fargo incorrectly reported lateness on mortgage payment due to a change in escrow reporting. They have apologized for their error and communicated to all credit bureaus.
I trust that Equifax will make this right and come up with a resolution that is fair.
Help with my Equifax issue
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Equifax

Customer service issue
Reported by GetHuman634941
Apr 27th, 2018 - 3 mons ago
I have an issue with Equifax too
Not resolved
Seen by 4 customers so far
Similar issue to 1090 others
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Timeline
GetHuman634941 started working on this issue
Apr 27th 5:29pm
GetHuman634941 shared this issue with friends on Facebook
Apr 27th 10:13pm