Ally has reported the same account on my credit report twice

GetHuman-bwgwhole's customer service issue with Equifax from April 2018

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The issue in GetHuman-bwgwhole's own words
Ally has reported the same account on my credit report twice
GetHuman-bwgwhole did not yet indicate what Equifax should do to make this right.
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Equifax

Customer service issue
Reported by GetHuman-bwgwhole
Apr 17th, 2018 - 5 mons ago
I have an issue with Equifax too
Not resolved
Seen by 4 customers so far
Similar issue to 1595 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number
Timeline
GetHuman-bwgwhole started working on this issue
Apr 17th 5:17pm
GetHuman-bwgwhole indicated the issue is not fixed yet.
Apr 20th 7:47pm