Identify why a fraud alert on account

GetHuman612004's customer service issue with Equifax from April 2018

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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
The issue in GetHuman612004's own words
Identify why a fraud alert on account
GetHuman612004 did not yet indicate what Equifax should do to make this right.
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Equifax

NA
Customer service issue
Reported by GetHuman612004
Apr 19th, 2018 - 7 mons ago
I have an issue with Equifax too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman612004 started working on this issue
Apr 19th 5:45pm