I called to check my report to see what I had for collections from BMO Mastercard, and...

GetHuman5887131's customer service issue with Equifax (Canada) from March 2021

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The issue in GetHuman5887131's own words
I called to check my report to see what I had for collections from BMO Mastercard, and the agent told me that I didn't have any collections with BMO. They also told me to check with the other agency, I think National or something like that, Anyway they told me the same. I also explained to the agent that I have not been with BMO for at least ** years. I have no Mastercard, and the agent said that the collection letter was probably a scam, only I don't know how to stop them from continuing to send me these threats. Can I get a letter with my credit so that I can show this to police with the threat letter from this collection agency? My name is Howard Courchene ***** *** St NW Edmonton, AB T*X *H*.

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Equifax (Canada)

Customer service issue
Reported by GetHuman5887131
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 115 others
0 customers following this

Timeline

GetHuman5887131 started working on this issue
Mar 25th 5:06pm
GetHuman5887131 indicated the issue is not fixed yet.
Mar 29th 5:45pm