My Husband and I were suposed to close on our house today . When a problem occurred...

GetHuman4856416's customer service issue with Equifax (Canada) from May 2020

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The issue in GetHuman4856416's own words
My Husband and I were suposed to close on our house today . When a problem occurred. * My husband has the same name as his Father . My Father in law is John Clifton Winkler born may *nd **** and used to work in Real estate. * My Husband is John Clifton George Winkler born March ** th **** and is a plumber . *In January we weRE preapproved for ***,***.** to buy our first home . We found the perfect home we could afford and put a offer ! We have given notice to our land lord that we are moving and everything , and were just informed that yesterday There is a mix up that is negatively affecting my husbands credit . * Years ago my Father in law filed for Bankruptcy with the RECA for a sum of **,***. My Father in law passed away February of last year and that bankruptcy claim is negatively affecting my husbands credit ! Because they have the same name and lived at the same address . * I have spoken to RECA and they are withdrawing any claim they previously had for this situation, and offered to send us a letter to help fix this mess ! The Birthday that RECA has on file doesnt even match ! They have John Winkler born April *,****! Which is clearly NOT my husband ! They dont know how but some how Equifax got a hold of that and filed it and attached it to my husbands name . * I NEED THIS FIXED NOW ! I NEED TO SPEAK TO A REAL PERSON ! *PLEASE HELP ME !

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Equifax (Canada)

Customer service issue
Reported by GetHuman4856416
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 135 others
0 customers following this

Timeline

GetHuman4856416 started working on this issue
May 22nd, 2020 10:54am