Bonjour, le ** juillet dernier j au re*u un courriel de votre part concernant ma nouvel...

GetHuman3344660's customer service issue with Equifax (Canada) from July 2019

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The issue in GetHuman3344660's own words
Bonjour, le ** juillet dernier j au re*u un courriel de votre part concernant ma nouvelle adh*sion * votre service web. Le probl*me est que je n'ai jamais adh*r* et ou demand* a l *tre. J ai quand m*me suivi les instructions du courriel pour r*cup*rer mon mot de passe et le modifier pour avoir acc*s * mon dossier croyant que c' *tait un automatisme suivant les probl*mes de vol de donn*es de chez Desjardins.**Je me suis vite rendu compte que ce dossier n *tait pas le miens mais plut*t celui d une autre personne qui porte le m*me nom que moi et qui a une adresse courriel tr*s semblable * la mienne.**Avec tout les probl*mes que vous avez concernant la s*curit* de votre site mise en doute par la presse derni*rement je ne crois pas que cela vous serait avantageux si je divulguais cette faille a un journaliste. De quelle fa*on serait per*u votre entreprise quand elle poss*de des informations aussi importantes comme notre dossier de cr*dit.**J attends une offre de votre part pour acheter mon silence. J au fait des impressions d *cran prouvant ce que j avance. Si vous voulez discuter avec moi voici mon num*ro de t*l*phone : ***-***-****.**J attends de vos nouvelles d ici la fin de la journ*e. Demain je vendrai mon histoire au m*dia qui offrira le plus.**Au plaisir,**Shoveltier**Hello, July **th j received an email from you about my new membership to your web service. The problem is that I never joined and asked to be. I still followed the instructions of the email to recover my password and modify it to have access to my file believing that it was an automatism following the data theft problems at Desjardins.**I quickly realized that this file was not mine but rather that of another person who has the same name as me and has an email address very similar to mine.**With all the problems you have about the security of your site doubted by the press lately I do not think that it would be advantageous to you if I disclosed this flaw to a journalist. How would your business be perceived when it has such important information as our credit report.**I am waiting for an offer from you to buy my silence. J the fact screen prints proving what I advance. If you want to chat with me here is my phone number: ***-***-****.**I look forward to hearing from you by the end of the day. Tomorrow I will sell my story to the media that will offer the most.**Looking forward,**Shoveltier

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Equifax (Canada)

Customer service issue
Reported by GetHuman3344660
Jul 31st, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 583 others
0 customers following this

Timeline

GetHuman3344660 started working on this issue
Jul 31st, 2019 6:52pm

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