March **,*****I have been using an Epson WF-**** printer, serial number X*TS******, fo...

GetHuman-imsrms's Device Support issue with Epson from March 2021

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The issue in GetHuman-imsrms's own words
March **,*****I have been using an Epson WF-**** printer, serial number X*TS******, for about * years with virtually no problems until recently when trying to print photos. Like most users I have quite a lot stored on the computer. What is happening now is when I select a photo for printing, I set the paper size, e.g. * X *, paper type etc. When I select "Print" the printer starts the printing process, the photo paper is started from the paper tray, I can hear the ink mechanism moving back and forth until the photo is ejected from the front.*The result is (a) a strip of the photo, approx. *** inch wide by * inches at the leading edge of the paper, then a blank space (no ink) approx. * inches wide by * inches, then a strip approx. * *** inches by * inches on the end of the paper (the balance of the picture).*Your help and expertise would very much be appreciated.*Bob Stratton - email:- *****@***.com. Phone: ***-***-****

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Epson

Device Support issue
Reported by GetHuman-imsrms
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 821 others
0 customers following this

Timeline

GetHuman-imsrms started working on this issue
Mar 29th 10:37pm
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Mar 29th 10:38pm
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Mar 29th 10:46pm