I have an Epson xp*** expression premium. I have a new mobile router I am trying to con...

GetHuman-kathdan's Device Support issue with Epson from October 2019

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The issue in GetHuman-kathdan's own words
Set up Wi-fi network ... I have an Epson xp*** expression premium. I have a new mobile router I am trying to connect to with start up wizard. It detects the device. It takes me to input the password then before I have inputted all the parts of the password it begins set up which then fails. It does not allow me to finish entering the password before beginning set up and there is no way to stop it beginning. I’ve been trying for * days now and looking for solutions on line but can’t find any.
This continues to be frustrating as I have tried now for * days to resolve this, have searched online and in your manuals and have found no solutions and the problem is not covered in trouble shooting guides
I’d like some technical support to guide me how to resolve the issue
I have had the printer setup previously on a different network and been really happy with the printer and it’s functionality and there is no other issue with the printer
I haven’t been able to find any online answers.
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Epson

Epson xp *** expressing premium printer
Device Support issue
Reported by GetHuman-kathdan
Oct 1st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 2812 others
0 customers following this

Timeline

GetHuman-kathdan started working on this issue
Oct 1st, 2019 9:13am