I have an Epson xp*** expression premium. I have a new mobile router I am trying to con...

GetHuman-kathdan's Device Support issue with Epson from October 2019

Help with my Epson issue
First: share to improve GetHuman-kathdan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kathdan may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-kathdan's own words
Set up Wi-fi network ... I have an Epson xp*** expression premium. I have a new mobile router I am trying to connect to with start up wizard. It detects the device. It takes me to input the password then before I have inputted all the parts of the password it begins set up which then fails. It does not allow me to finish entering the password before beginning set up and there is no way to stop it beginning. I’ve been trying for * days now and looking for solutions on line but can’t find any.
This continues to be frustrating as I have tried now for * days to resolve this, have searched online and in your manuals and have found no solutions and the problem is not covered in trouble shooting guides
I’d like some technical support to guide me how to resolve the issue
I have had the printer setup previously on a different network and been really happy with the printer and it’s functionality and there is no other issue with the printer
I haven’t been able to find any online answers.
How GetHuman-kathdan fixed the problem

We are waiting for GetHuman-kathdan to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Epson customer problems.
How Do I Get Technical Support with Epson?How Do I File a Complaint with Epson?
Do you have a customer issue as well?
We can help you get Epson's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Epson issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Epson xp *** expressing premium printer
Device Support issue
Reported by GetHuman-kathdan
Oct 1st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 2812 others
0 customers following this


GetHuman-kathdan started working on this issue
Oct 1st, 2019 9:13am