EVERYTIME I CHANGE AN INK CARTRIDGE IT TAKES SEVERAL ATTEMPTS TO GET PRINTER WORKING A...

GetHuman-ronfetro's customer service issue with Epson from September 2019

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The issue in GetHuman-ronfetro's own words
EVERYTIME I CHANGE AN INK CARTRIDGE IT TAKES SEVERAL ATTEMPTS TO GET PRINTER WORKING AGAIN .... THIS TIME REALLY PISSED ME OFF WHEN I REPALACED THE MAGENTA, THE TEST PAGE PRINTED A FADED RED .... THEN I FIDDLED WITH TURNING IT ON AND OFF AND IT PRINTED IN PINK AND PURPLE, SKIPPING EVERY OTHER LINE ....WHEN I STARTED ALL THE OTHER INK LEVELS SHOWED FULL OR VERY NEARLY FULL ... NOW ALL THE INK LEVELS WENT DOWN DRAMATICALLY ... BLK DOWN TO ***, YELL DOWN TO LESS THAN ***, CYAN DOWN TO A LITTLE UNDER *** AND MAGENTA, THAT I JUST INSTALLED DOWN TO *** !!!! WHAT THE **** IS WRONG WITH YOUR MACHINE ??? THE INK PKGE IS OVER $** AND I LOST OVER HALF THE INK CHARGE !?!?!?! IS EPSON GOING TO REIMBURSE ME ? IF NOT, I'M GOING GET RID OF THIS PIECE OF **** AND BAD MOUTH EPSON TO EVERYONE I KNOW AND ANYONE THAT WILL LISTEN - I HAVE AN EPSON ****** XP*** .... I KNOW IT'S AN OLDER MACHINE, BUT WORKED FAIRLY WELL UNTIL NOW .... AND I JUST BOUGHT A COMPLETE INK PACKAGE AND WATCHED HALF OF IT DISAPPEAR !?!?!

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Epson

Customer service issue
Reported by GetHuman-ronfetro
Sep 1st, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 2646 others
0 customers following this

Timeline

GetHuman-ronfetro started working on this issue
Sep 1st, 2019 7:32am