I have an iMac Mojave **.**.*. I have an Epson WF **** printer. It is connected with a...

GetHuman2149589's customer service issue with Epson from February 2019

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The issue in GetHuman2149589's own words
I have an iMac Mojave **.**.*. I have an Epson WF **** printer. It is connected with a usb cable, not wireless. I cannot get my printer to connect with the printer. I have tried many resets, tried to Add the printer and get "Printer software is available from Apple." When I click ADD it eventually says "Software is not available from the Software server". **This happens at least once a month. Usually I can do a Safe Boot or a Reset where I unplug the Printer, Hold the computer Power Button ** seconds to power off the computer, Plug the printer back in, Turn on computer. It takes awhile, but this has worked to connect the printer and the computer many times.**This time nothing works. *I am ready to buy another brand of printer! *I would appreciate any help you can offer!!!
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Epson

Customer service issue
Reported by GetHuman2149589
Feb 6th, 2019 - 4 mons ago
I have an issue with Epson too
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GetHuman2149589 started working on this issue
Feb 6th 8:47pm