I have * Epson printers - a WF-**** and an XP-***. I recently re-installed the Window...

GetHuman1963518's customer service issue with Epson from January 2019

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The issue in GetHuman1963518's own words
I have * Epson printers - a WF-**** and an XP-***. I recently re-installed the Windows ** os on my Dell pc and downloaded and installed the printer drivers. Since the reinstall, I cannot get either printer to collate properly. They will only print first page first, so that long documents come out backwards (last page on top, first page at the bottom). I tried re-installing the printer drivers, but I get a message saying they are downgraded and will not accept the installation. PLEASE HELP!
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Epson

Customer service issue
Reported by GetHuman1963518
Jan 14th, 2019 - 9 mons ago
I have an issue with Epson too
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Seen by 2 customers so far
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GetHuman1963518 started working on this issue
Jan 14th 6:43pm