I don’t know how to even begin. Black ink was three quarters full. Yellow & magenta ha...

GetHuman-cproeche's customer service issue with Epson from November 2018

Help with my Epson issue
The issue in GetHuman-cproeche's own words
I don’t know how to even begin. Black ink was three quarters full. Yellow & magenta half. Cyan was out. Fine. Can’t find a replacement for just cyan, bought a pack of all * colors. While replacing cyan, cleaning the heads & trying to align them, all of a sudden magenta & yellow are gone. Haven’t used them at all except to align the heads. Put new magenta & yellow in since I had them, in this process of checking*charging those, the Black is suddenly low. I have now wasted ** dollars in ink & need to go back to the store to buy a black cartridge. I am absolutely FURIOUS and ready to throw the entire printer away & buy a different brand. On top of all that, now the new colors are showing they have been used quite a bit & the printer isn’t even printing correctly.
GetHuman-cproeche did not yet indicate what Epson should do to make this right.
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How GetHuman-cproeche fixed the problem
Don’t buy epson.
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Customer service issue
Reported by GetHuman-cproeche
Nov 27th, 2018 - 9 mons ago
I have an issue with Epson too
Seen by 2 customers so far
Similar issue to 713 others
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GetHuman-cproeche started working on this issue
Nov 27th, 2018 9:24pm
GetHuman-cproeche confirmed the issue is fixed. Hooray!
Nov 27th, 2018 9:30pm