XP-*** printer is telling me to replace * cartridges. One of them - black still has...

GetHuman-chefefr's customer service issue with Epson from July 2018

19 views | 152 similar | 0 following
Help with my Epson issue
GetHuman-chefefr's next move: talk to Epson when they open.
Epson's call center is closed now. We will send GetHuman-chefefr a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-chefefr may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-chefefr's own words
XP-*** printer is telling me to replace * cartridges. One of them - black still has **% in it as I replaced it very recently. I've tried to follow the instructions for temporary printing: *Select 'Permit temporary black printing'. *(Select Applications * System Preferences * *Print & Fax or Print & Scan * Options & Supplies... * *Driver. **Then, select On to enable 'Permit temporary black printing'.) *Choose the following print settings. Media Type: Plain Paper or Envelope, *Grayscale: Selected, *Borderless: Not Selected. **and have set 'on' Permit temporary black printing* but cannot find ""Media Type: Plain Paper or Envelope, *Grayscale: Selected, *Borderless: Not Selected. ""**My computer is a mac mini (****) **.**.***please assist me

GetHuman-chefefr did not yet indicate what Epson should do to make this right.

How GetHuman-chefefr fixed the problem

We are waiting for GetHuman-chefefr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Epson customer problems.
How Do I Get Technical Support with Epson?How Do I File a Complaint with Epson?
Do you have a customer issue as well?
We can help you get Epson's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Epson issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chefefr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chefefr
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 152 others
0 customers following this


GetHuman-chefefr started working on this issue
Jul 7th, 2018 1:41pm
GetHuman-chefefr shared this issue with friends on Facebook
Jul 7th, 2018 1:43pm