I own the WF **** printer and am having problems AGAIN. The ink is new. But it will...

GetHuman-joanandl's tech support issue with Epson from April 2018

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The issue and preferred resolution, in GetHuman-joanandl's own words:
I own the WF **** printer and am having problems AGAIN. The ink is new. But it will not print anything. The printer responds but everything comes out blank. I looked on line and it appears many many many people have this problem and hate this printer. The printer is about ** months old and was ready to be a discontinued model. I purchased it from Staples. Who can I expect to fix it? Joan Sable
I trust that Epson will make this right and come up with a resolution that is fair.
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Epson

tech support issue
Reported by GetHuman-joanandl
Apr 26th, 2018 - 3 mons ago
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GetHuman-joanandl started working on this issue
Apr 26th 3:31pm