I forgot my Epicurious password some time ago. I have submitted a request numerous time...

GetHuman-joycen_g's customer service issue with Epicurious from October 2018

Help with my Epicurious issue
The issue in GetHuman-joycen_g's own words
I forgot my Epicurious password some time ago. I have submitted a request numerous times over the past year or more for a reset. But the email I get with a supposed link to set a new password always just takes me back to the recipes. Clearly I am still logged in to the site. But whenever I want to save a recipe I have to do this complicated workaround to be able to save from within the app. Frankly, I don’t even understand it myself, but it works. However, it is such a pain, that I rarely use the app or website anymore. My only recourse seems to be to set up a new account, but then I lose the recipes I’ve saved and I can’t be bothered with resaving **** recipes. I’ve tried to submit this issue before, but have never received a reply. To be honest, not expecting much better this time. And it’s one reason I don’t subscribe to any of your publications. Disappointing customer service.
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Epicurious

Customer service issue
Reported by GetHuman-joycen_g
Oct 21st, 2018 - 24d ago
I have an issue with Epicurious too
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Seen by 2 customers so far
Similar issue to 13 others
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GetHuman-joycen_g started working on this issue
Oct 21st 12:19pm
GetHuman-joycen_g indicated the issue is not fixed yet.
Oct 21st 12:22pm