Hi, I'm a long term player of mobile strike, love the game although it can be frustrati...

GetHuman1444947's customer service issue with Epic War LLC from October 2018

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The issue in GetHuman1444947's own words
Hi, I'm a long term player of mobile strike, love the game although it can be frustrating a lot of the time. My main base is now in the meck world. You recently put a blog out advertising a big svs kill event coming up for last weekend, seeing this blog I bought * packs in preparation as I had the weekend off work I was quite excited for the kill event. All your packs conveniently said kill event prep buy now! Anyway the kill event didn't happen I'm very very disappointed I spent all this money getting my base up to date and for what?? The next time a kill event comes around my base will be old news again and I'll need yet more packs. I've sent * tickets over the last * days and no relpy at all it's quite disgusting!!*I want my money back for those packs I bought, you can keep my account but I've had enough of your false advertising!!*My name is IONS GREMLIN in state *****Email address *****@***.com**Many thanks

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Epic War LLC

Customer service issue
Reported by GetHuman1444947
Oct 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 154 others
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Timeline

GetHuman1444947 started working on this issue
Oct 30th, 2018 5:44am