Hello. My son, who is * years old, has **** negative vbucks (down from *****!) We would...

GetHuman-oceansra's customer service issue with Epic Games from March 2021

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The issue in GetHuman-oceansra's own words
Hello. My son, who is * years old, has **** negative vbucks (down from *****!) We would like to fix this negative vbucks problem finally. The negative vbucks appeared after my wife returned items inadvertently bought on the item shop (no items were kept). He is a super Fortnite fan and has to rely on his friends giving him stuff from the item shop. Can you resolve this please? This has been going on for over * months. Thank you very much.

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Epic Games

Customer service issue
Reported by GetHuman-oceansra
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5687 others
0 customers following this

Timeline

GetHuman-oceansra started working on this issue
Mar 21st 5:09pm