I need to know what my sons account info is for fort nite, he is able to play it on his...

GetHuman5306336's Account Access issue with Epic Games from September 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5306336's own words
I need to know what my sons account info is for fort nite, he is able to play it on his Xbox one (no log on info is needed) but now he wants to play on his ps* (which he hasn’t done so with his account so we didn’t have the need to log in) but unfortunately my husband doesn’t know what the user name or password is for “ElasticFun Boy” is. My husband also plays the game and has his own account but he says that when he access the game tag name “Elasticfun boy” it’s under his email (*****@***.com) but so is his gamer tag name which is “nolo...” I have emailed but I still have yet to receive anything. Please let me know how I can gain access I would hate to lose that account because I have put in a lot of money into my sons account.

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Epic Games

Account Access issue
Reported by GetHuman5306336
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 6085 others
0 customers following this

Timeline

GetHuman5306336 started working on this issue
Sep 27th, 2020 9:22pm
GetHuman5306336 indicated the issue is not fixed yet.
Sep 28th, 2020 1:37am