My son's epic account continues to get hacked and disabled. all the money that we have...
GetHuman-albaroag's Hacked Account issue with Epic Games from September 2020
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Before contacting them, items GetHuman-albaroag may need:
Username, Password, and Email address on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-albaroag's own words
My son's epic account continues to get hacked and disabled. all the money that we have spent as parents goes down the drain with no explanation and no one to to speak to directly. I would at least like truth or some type of documentation showing why his accounts continue to get disabled he is ** years old and spends a lot of money and time into your products. We are consumers and loyal fans of the company
GetHuman-albaroag did not yet indicate what Epic Games should do to make this right.
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