My son has never been able to log in to his epic account. His display name SSparXy when...

GetHuman5190757's Account Access issue with Epic Games from August 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5190757's own words
My son has never been able to log in to his epic account. His display name SSparXy when playing fortnite but when he tries signing in it kicks him back into sign in. He has an old display name samyboy**** which he lost everything on a while ago so not sure if that has anything to do with it? He has now got z gaming pc and cannot play his fornite as he cannot get into his epic games account. Can you help?

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Epic Games

Account Access issue
Reported by GetHuman5190757
Aug 23rd, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 6388 others
0 customers following this

Timeline

GetHuman5190757 started working on this issue
Aug 23rd 12:05pm
GetHuman5190757 indicated the issue is not fixed yet.
Aug 23rd 5:54pm
GetHuman5190757 indicated the issue is not fixed yet.
Aug 23rd 5:54pm
GetHuman5190757 indicated the issue is not fixed yet.
Aug 24th 3:00pm