I wanted to setup *FA for my Fortnite account. I tried to login to Epic Games with my X...

GetHuman5057212's Account Access issue with Epic Games from July 2020

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Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5057212's own words
I wanted to setup *FA for my Fortnite account. I tried to login to Epic Games with my Xbox Live account - that worked fine, but when I tried to setup an Epic Games account, it says the display name is already taken, but this Display Name is already mine (it's the one I use in the game). **I tried to use my Xbox Live email address to Reset the password, but it says this email address cannot be found. This email address is the same one that my receipts for in game purchases are sent to from the Microsoft store.**I am maddoglorence playing Fortnite on the Xbox One X. How can I recover whatever email address I used?**Thanks

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Epic Games

Account Access issue
Reported by GetHuman5057212
Jul 12th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6991 others
0 customers following this

Timeline

GetHuman5057212 started working on this issue
Jul 12th 4:21pm