I set up an account on xbox for my partner as she want to play fortnite. Now trying to...

GetHuman4880112's Merge Accounts issue with Epic Games from May 2020

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The issue in GetHuman4880112's own words
I set up an account on xbox for my partner as she want to play fortnite. Now trying to do *fa and it says link account to epic account. We do that using her email and user name but says name already used. So tried different name and same email and it’s says sending code but never received code after trying several times and therefore can’t link accounts. How can we sort this out. *Her details as follows *Tracey Clouder (Frmaleboss**)*T*****@***.com

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Epic Games

Merge Accounts issue
Reported by GetHuman4880112
May 28th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7953 others
0 customers following this

Timeline

GetHuman4880112 started working on this issue
May 28th 10:42am
GetHuman4880112 indicated the issue is not fixed yet.
May 28th 4:07pm