Hi there, I’m trying to log into an epic games account on my PS*, however, I’m always s...

GetHuman-benhawki's Account Access issue with Epic Games from April 2020

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The issue in GetHuman-benhawki's own words
Hi there, I’m trying to log into an epic games account on my PS*, however, I’m always seeing an error “This Epic account was previously linked to a different external account. It can only be relinked to the old external account and not a new one”. However, when I log into my epic games account, there is no connection to any PS*, Xbox account etc. Can you tell me what this account may be linked to, please?

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Epic Games

Account Access issue
Reported by GetHuman-benhawki
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 7319 others
0 customers following this

Timeline

GetHuman-benhawki started working on this issue
Apr 9th 1:04pm