I started playing fortnite on the Nintendo switch I wanted to get more serious with my...

GetHuman4131868's Merge Accounts issue with Epic Games from December 2019

Help with my Epic Games issue
First: share to improve GetHuman4131868's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4131868 may need:
Username, Password, and Email address on the account
The issue in GetHuman4131868's own words
I started playing fortnite on the Nintendo switch I wanted to get more serious with my gaming and start streaming so I switched to Xbox but when I downloaded fortnite it never asked me if I had an existing account and just attached some random account to my Xbox account so I was like no big deal I’ll sign in as a guest so I had to sign into a guest Xbox account to log into my epic account which worked until you guys started this whole split screen thing now I can no longer sign into my epic account using a guest account so I wanted to know can you unlink my account from the guest account and merge it with the random account that’s linked to my Xbox account or completely get rid of that account for all I care and just let me link my Actual Xbox account to my actual epic account ?

GetHuman4131868 did not yet indicate what Epic Games should do to make this right.

I have an issue with Epic Games too
How GetHuman4131868 fixed the problem

We are waiting for GetHuman4131868 to fix the problem and share the solution with the rest of us customers.

Please help with my Epic Games issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Epic Games customer problems.
How do I merge my Fortnite (Epic Games) accounts?How do I report an in-game problem with Fortnite to Epic Games?Can I get a refund from Epic Games (Fortnite)?How do I recover my Epic Games (Fortnite) account?Can Fortnite accounts get hacked?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My son plays fortnite on his nintendo switch. I want to connect this to an epic g...I've downloaded the the Fortnite game on the Nintendo Switch but i can't play due...When I started playing fortnite I didn't put my email or epic games account on I...I want to play with epic employee on fortnite how to fix it is to play with oneTrying to connect Xbox fortnite to a Nintendo switchI bought a Nintendo switch but i bought it before the Nintendo switch Fortnite bu...my playstation account got banned but not my epic game and I want to play fortnit...How do I link my epic games account on my Xbox account to my Nintendo switchI tried to connect my nintendo switch account and epic games account to my mobile...
Do you have a customer issue as well?
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epic Games

Merge Accounts issue
Reported by GetHuman4131868
Dec 21st, 2019 - 3 years ago
I have an issue with Epic Games too
Not resolved
Seen by 13 customers so far
Similar issue to 7104 others
0 customers following this

Timeline

GetHuman4131868 started working on this issue
Dec 21st, 2019 5:24am