To start with my issue, for clarification this occurred whilst using a Fortnite "Client...
GetHuman-gabecole's customer service issue with Epic Games from October 2019
Help with my Epic Games issue
The issue in GetHuman-gabecole's own words
To start with my issue, for clarification this occurred whilst using a Fortnite "ClientSettings Editor v*.*" which is the most used software to do this. I did this to get a more precise value for my sensitivities which I convert between different games.**Following this, when I tried to log in after exporting it to my accounts cloud I was greeted with the message:"Failed to Download Client Settings from the cloud. Saving of settings has been disabled for this session". This results in my settings being reset every time I try to load with the saving feature disabled.**To resolve this I ask if there may be a way to find a backup of my config or if it is permanently lost, to reset my config on the cloud. **To do so I would assume requires my Epic Games username which is: "Gabertag"
GetHuman-gabecole did not yet indicate what Epic Games should do to make this right.
I have an issue with Epic Games too
How GetHuman-gabecole fixed the problem
We are waiting for GetHuman-gabecole to fix the problem and share the solution with the rest of us customers.
Please help with my Epic Games issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Epic Games customer problems.
GetHuman-gabecole confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 12:13am
Paying Too Much for TV?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.