Hi, My name is Damontae and im am ** years old. I was emailing you because I look up th...

GetHuman-montae's customer service issue with Epic Games from October 2019

Help with my Epic Games issue
The issue in GetHuman-montae's own words
Hi, My name is Damontae and im am ** years old. I was emailing you because I look up the ikonik skin ending and i saw it say ******** so after that i didn't look it again. Today on October **th **** my mom got the phone (s**e) I did all the steps but it wasn't there so I looked up ikonik end date thats when i saw it say it ended September **th. I didn't even know. This is not fake because i have the model number to my mom phone (s**e) it is SM-G***U. You can call At&t and asked did Eureka Dillard buy a s**e phone on October **th ****. You can even ask them was there boy there with her. Please believe me and all I ask for is the ikonik skin and the ikonik dance to be in my locker. My username is TheBlackG.O.A.T *I promise i wont tell anybody. If they ask im going to say my mom got the phone on September **th ****. Please i want this skin and dance super bad please. Im begging please.*Have good day but for me im having the saddest day. Well bye. You probably don't even believe me but its worth try. But to be honest im *desperate for Believe nas and the ikonik skin and the ikonik dance. bye

GetHuman-montae did not yet indicate what Epic Games should do to make this right.

How GetHuman-montae fixed the problem
They said couldn't because they made a agreement with Samsung.
Do you have a customer issue as well?
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epic Games

Customer service issue
Reported by GetHuman-montae
Oct 19th, 2019 - 3 years ago
Fixed
GetHuman-montae shared how to fix
Seen by 13 customers so far
Similar issue to 13831 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-montae started working on this issue
Oct 19th, 2019 9:10pm
GetHuman-montae confirmed the issue is fixed. Hooray!
Oct 20th, 2019 10:44pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies