Fix your customer service epic games its trash.

GetHuman-pvtpolit's Account Access issue with Epic Games from October 2019

Help with my Epic Games issue
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-pvtpolit's own words
Login ... My account is all messes up and this is the worst experience I've ever had with attempting to adjust issues. The only email that I have linked to the account now shows a different display name. The same as my steam account. As well as no long shows the option to install a game I previously purchased. All I get now is the option to repurchase what I've already owned . I have attempted to request an new email for the addresses that account is suppose to be linked to. I've got nothing in return from epic. All I have is an email account somehow linked to a display name I never created in epic games and my purchased game is now no longer accessible bc I can not enter the proper account. I've recieved to feedback nor help from epic games for over ** hours. This is the worst customer service I've experienced for a gaming hub. I want access to my account linked to NO*SLACK**-***.
They have a flawed customer service system.
Fix my account assist me with regaining access. Do your job epic games.
I've not been with them long but I've not had a single issue until it came time for me to use their customer service.
I've tried EVERYTHING!!!!! Their website instructs you to do.
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Epic Games

PC gaming Borderlands *
Account Access issue
Reported by GetHuman-pvtpolit
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 13793 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-pvtpolit started working on this issue
Oct 18th, 2019 8:21pm

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