Fortnite Season X ending and starting of Season **, time ticker went down to * hrs and...

GetHuman3769411's In Game Problem issue with Epic Games from October 2019

Help with my Epic Games issue
The issue in GetHuman3769411's own words
Advocate for people with disabilities ... Fortnite Season X ending and starting of Season **, time ticker went down to * hrs and nothing happened but a blue hole, no Season **. Well, my son who is **, who also has Down syndrome and Autism is patiently and anxiously awaiting for this game to restart then it doesn’t and he doesn’t understand why. This is really screwed up that you are doing this to so many people and did you ever think about people with disabilities where this may be their only avenue of socialization on a regular basis. *I’m very upset, my son is VERY upset, time to move on from Fortnite, his **th birthday party planned for Nov. * was going to be a Fortnite party... this is really sad, you have made my son really sad and I don’t like that. *I hope someone with Epic Games cares because I do and I know a lot of other advocates out there care too!
People with disabilities may not understand what is happening with the game causing frustration and anxiety. It may be difficult understanding the game is stuck in this mode without explanation or resolution, you’re on standby basically.
Stop playing mental games with people and start the game already.
My son plays Fortnite as a means of socialization and recreation, he has Down syndrome and Autism and does not have a lot of continuous contact with friends so Fortnite is good at times.
We will be moving on because we won’t be going through this again, no gaming company should use their power like this, just not cool.
How GetHuman3769411 fixed the problem

We are waiting for GetHuman3769411 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epic Games

Fortnite
In Game Problem issue
Reported by GetHuman3769411
Oct 15th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 13621 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3769411 started working on this issue
Oct 15th, 2019 3:38pm
GetHuman3769411 indicated the issue is not fixed yet.
Oct 15th, 2019 8:13pm
GetHuman3769411 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 4:21pm
GetHuman3769411 indicated the issue is not fixed yet.
Oct 18th, 2019 4:23pm
GetHuman3769411 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 9:00pm
GetHuman3769411 confirmed the issue is fixed. Hooray!
Oct 27th, 2019 6:26pm