I have a Facebook account linked to my Epic Games account, and it is the email that I m...

GetHuman-pokeball's Account Access issue with Epic Games from August 2019

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-pokeball's own words
I have a Facebook account linked to my Epic Games account, and it is the email that I made the account with. I do not have access to the email. I have tried to get the email changed, but the customer support was requesting *** dollars to help me. I was forced to ask you if I could be allowed to change my email address without the need of my password of the previous email I am trying to change. I need to get into the email because I need to enter the * factor identification code, but it is wanting me to verify the account with the email it sends to me through the unreachable email. If you could, could you make it so I do not have to verify my account to get the * factor id. I am going through this to be able to get the emote you receive when the account is verified, and to be able to gift, and receive the gift only items on Fortnite.*My phone is ********** . My primary*work email is *****@***.com

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Epic Games

Account Access issue
Reported by GetHuman-pokeball
Aug 10th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 11776 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-pokeball started working on this issue
Aug 10th, 2019 12:20am

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