I play on mobile IOS Fortnite and have been dealing with a range of issues for months...

GetHuman3386726's In Game Problem issue with Epic Games from August 2019

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The issue in GetHuman3386726's own words
I play on mobile IOS Fortnite and have been dealing with a range of issues for months. My epic name is thomasp***. Playing mobile Fortnite is difficult, but most of my friends play on consoles, some I’m already at a major disadvantage despite these issues. For about a month, I have been unable to edit any of my builds. This means that I cannot make doors or windows on walls, can’t turn my stairs, can’t edit my pyramids, and can’t make holes in floors. This is not an issue regarding my hud layout either. I have tried many times to switch the scale size, reset, and even remove and bring back the edit button. It shows the edit button on the hud page, but once in a game, it’s gone. Imagine how difficult it would be for a mobile player to play against XBOX players with these disadvantages. For about *-* months I have had big issues with switching between guns and builds in a fight. Most of the time I have to hold perfectly still to switch between weapons and builds. This means that if I wanted to use a shotgun and then an SMG, I would have to pause, making me vulnerable to a snipe. Finally, but not the most important is that I am something unable to send friend requests. This is sometimes annoying when I meet new people to play with. It almost always says unable to find player even though I can see their name clearly and they’re reading it to me. I ask that review these issues and update the *nd and *rd error. The *st is something I would need you to look into my account for. I asked for help via the feedback page about a week ago, and was given * battle stars and no solution. While rewards such as skins, tiers, and v- bucks are much appreciate for these struggles, I am still asking for the purpose of being able to have a fun and fair video game. Thank you for your support.

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Epic Games

In Game Problem issue
Reported by GetHuman3386726
Aug 7th, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 11703 others
0 customers following this

Timeline

GetHuman3386726 started working on this issue
Aug 7th, 2019 7:30pm

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