Epic games isn’t doing a thing about it they just told me not to worry which is really pathetic and they won’t take further action Which is just disgusting and I don’t know if I will continue to use their service

GetHuman-benfergu's customer service issue with Epic Games from June 2019

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The issue in GetHuman-benfergu's own words
Get some action on someone who tried to get into my account twice ... Yesterday when I was at work someone tried to login to my epic games account twice but I have * step on and I managed to get their IP address for both times and I want some action taken on this
What they don’t realise is that I’ve put over £**** into the game for someone to just try and login in another country
I want further action taken I want their IP banned and their epic games account banned also
I’m a good customer for still even using their services after what happened
No because I contacted epic but they clearly don’t care
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Epic Games

Epic games account
Customer service issue
Reported by GetHuman-benfergu
Jun 18th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 8645 others
0 customers following this

Timeline

GetHuman-benfergu started working on this issue
Jun 18th, 2019 3:02pm
GetHuman-benfergu indicated the issue is not fixed yet.
Jun 18th, 2019 7:18pm
GetHuman-benfergu indicated the issue is not fixed yet.
Jun 18th, 2019 7:23pm