I can’t log into account as it keeps saying wrong password.*I have asked for a password...

GetHuman2892750's Account Access issue with Epic Games from May 2019

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Before contacting them, items GetHuman2892750 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2892750's own words
I can’t log into account as it keeps saying wrong password.*I have asked for a password reminder to be send, but it doesn’t come through.*My account is mm**** under email******@***.com*I have another email which I know will receive all emails, so maybe a password reset can be send to that one******@***.com.*We have tried for weeks and I would appreciate help, you can also call me on *************.*Thank you Malene Majlund
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Epic Games

Account Access issue
Reported by GetHuman2892750
May 9th, 2019 - a mon ago
I have an issue with Epic Games too
Not resolved
Seen by 3 customers so far
Similar issue to 5431 others
0 customers following this
Timeline
GetHuman2892750 started working on this issue
May 9th 2:10pm
GetHuman2892750 indicated the issue is not fixed yet.
May 10th 2:34pm