I had my air heart skin and my triassic camo taken from my locker and was refunded *.*k...

GetHuman-amaldon's customer service issue with Epic Games from May 2019

Help with my Epic Games issue
The issue in GetHuman-amaldon's own words
I had my air heart skin and my triassic camo taken from my locker and was refunded *.*k vbucks. I want both of them back
GetHuman-amaldon did not yet indicate what Epic Games should do to make this right.
I have an issue with Epic Games too
How GetHuman-amaldon fixed the problem
It was an issue for multiple accounts for the volcano even and receiving the glider for free, and it was resolved the following day. This happened to my friend's junk junction robot skin and didn't get his skin back, so i assumed it happened to me as well. But thank you for the help you have given me.
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Epic Games

Customer service issue
Reported by GetHuman-amaldon
May 8th, 2019 - a mon ago
I have an issue with Epic Games too
Fixed
GetHuman-amaldon shared how to fix
Seen by 4 customers so far
Similar issue to 5312 others
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Timeline
GetHuman-amaldon started working on this issue
May 8th 4:50pm
GetHuman-amaldon confirmed the issue is fixed. Hooray!
May 11th 4:58pm