My friend goes on her account and sees she has been kicked out the persons name was lil...

GetHuman-logmanh's Hacked Account issue with Epic Games from May 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-logmanh's own words
My friend goes on her account and sees she has been kicked out the persons name was lilbreadstik and now is ikouxt it just happened today may * **** her account got hacked and he admired to it as well he changed the name and password but the name that shows offline is halwis she played on Xbox and this person who is now on ps* as I would believe but looks like a computer monitor screen that’s all the info I have if you want to call me my number is(***) ***-****
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Epic Games

Hacked Account issue
Reported by GetHuman-logmanh
May 8th, 2019 - a mon ago
I have an issue with Epic Games too
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Items needed
Username
Password
Email address on the account
Timeline
GetHuman-logmanh started working on this issue
May 8th 1:47am