My friend goes on her account and sees she has been kicked out the persons name was lil...
GetHuman-logmanh's Hacked Account issue with Epic Games from May 2019
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GetHuman-logmanh's next move: go to the Epic Games help center.
Epic Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-logmanh will want to follow the link below to head to their help center. We will check on GetHuman-logmanh later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-logmanh's own words
My friend goes on her account and sees she has been kicked out the persons name was lilbreadstik and now is ikouxt it just happened today may * **** her account got hacked and he admired to it as well he changed the name and password but the name that shows offline is halwis she played on Xbox and this person who is now on ps* as I would believe but looks like a computer monitor screen that’s all the info I have if you want to call me my number is(***) ***-****
GetHuman-logmanh did not yet indicate what Epic Games should do to make this right.
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