Son made an unapproved purchase **Hello, my name is Renzo Grimaldi. I can be reached at...
GetHuman-renzogri's Refund a Charge issue with Epic Games from April 2019
26 views | 3785 similar | 0 following
Help with my Epic Games issue
GetHuman-renzogri's next move: find and follow the right step-by-step guide.
Epic Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-renzogri will need to dig through the advice provided by Epic Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-renzogri can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Epic Games has better answers for you: Epic Games Help Center
The issue in GetHuman-renzogri's own words
Son made an unapproved purchase **Hello, my name is Renzo Grimaldi. I can be reached at ***-***-**** please leave a message if i cant pick up. I can also be reached by e-mail *****@***.com **My son stole $*** from me and just made a purchase $*** worth of V-bucks on Fortnite @ around *:** pm PST **-**-**. Acount name is PrepFaun*******. **I need to have these funds REFUNDED.*I believe he still has receipt of Microsoft gift card $***. If not I can get a copy from Walgreens Cotati, CA purchased on **-**-**. **I also need guidance on how to shut down this account please.**I'm thinking of donating his game system, might u have a specific charity for needy children?**This family of * doesn't have money to spend like that. Hence his addiction to this game and his personal frustration of not being able fully enjoy the game without money.**Refund by any means please.
GetHuman-renzogri did not yet indicate what Epic Games should do to make this right.
I have an issue with Epic Games too
How GetHuman-renzogri fixed the problem
We are waiting for GetHuman-renzogri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-renzogri fixes it.
This email address isn't valid
Epic Games
Refund a Charge issue
Reported by GetHuman-renzogri
Apr 18th, 2019 - 2 years ago
I have an issue with Epic Games too
Fixed
Seen by 26 customers so far
Similar issue to 3785 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Password
Email address on the account
Timeline
GetHuman-renzogri started working on this issue
Apr 18th, 2019 2:21am
GetHuman-renzogri indicated the issue is not fixed yet.
Apr 18th, 2019 1:25pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies