Son made an unapproved purchase **Hello, my name is Renzo Grimaldi. I can be reached at...

GetHuman-renzogri's Refund a Charge issue with Epic Games from April 2019

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The issue in GetHuman-renzogri's own words
Son made an unapproved purchase **Hello, my name is Renzo Grimaldi. I can be reached at ***-***-**** please leave a message if i cant pick up. I can also be reached by e-mail *****@***.com **My son stole $*** from me and just made a purchase $*** worth of V-bucks on Fortnite @ around *:** pm PST **-**-**. Acount name is PrepFaun*******. **I need to have these funds REFUNDED.*I believe he still has receipt of Microsoft gift card $***. If not I can get a copy from Walgreens Cotati, CA purchased on **-**-**. **I also need guidance on how to shut down this account please.**I'm thinking of donating his game system, might u have a specific charity for needy children?**This family of * doesn't have money to spend like that. Hence his addiction to this game and his personal frustration of not being able fully enjoy the game without money.**Refund by any means please.

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Epic Games

Refund a Charge issue
Reported by GetHuman-renzogri
Apr 18th, 2019 - 2 years ago
Fixed
Seen by 26 customers so far
Similar issue to 3785 others
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Timeline

GetHuman-renzogri started working on this issue
Apr 18th, 2019 2:21am
GetHuman-renzogri indicated the issue is not fixed yet.
Apr 18th, 2019 1:25pm

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