my friend have issues with epic games because support dont answer on his email so i try...

GetHuman2595581's customer service issue with Epic Games from March 2019

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The issue in GetHuman2595581's own words
my friend have issues with epic games because support dont answer on his email so i trying to get better support as every normal platform do. But it looks like epic store just ignore all emails and dont have live chat support. Can you help me with this issue. My friend wanted refund because the game he bought (subnautica) just cant run properly. But epic games still dont answer to this email for * days and i just want him to have his money back. thx for answear.
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Epic Games

Customer service issue
Reported by GetHuman2595581
Mar 26th, 2019 - a mon ago
I have an issue with Epic Games too
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Seen by 6 customers so far
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GetHuman2595581 started working on this issue
Mar 26th 11:38am