On March *th I purchase two items the Kris Kross and Shadow Boxer. I also wanted to buy...

GetHuman-josuesal's customer service issue with Epic Games from March 2019

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The issue in GetHuman-josuesal's own words
On March *th I purchase two items the Kris Kross and Shadow Boxer. I also wanted to buy a cool skin but when I try to purchase v-bucks it wouldn't let me so I logged out log back in and it took away my Criss-Cross and *** V bucks I didn't want to purchase any more V bucks until I got my V bucks back but I wait until the next day to buy it again because it was going to leave the shop it's every ** hours that the items leave so I bought the Criss-Cross again that's why it's all my account I emailed them right away and then they answered on Saturday saying that it was already in my account and that's because I bought it twice all I want is my v-bucks back I'm upset that's been taking this long for it to be resolved.My email is *****@***.com.
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Epic Games

Customer service issue
Reported by GetHuman-josuesal
Mar 13th, 2019 - 5 mons ago
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Mar 13th 2:18pm
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Mar 13th 2:19pm