To whom it may concern, *I play fortnite on my cousin’s account to help him with his ch...

GetHuman2457836's customer service issue with Epic Games from March 2019

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The issue in GetHuman2457836's own words
To whom it may concern, *I play fortnite on my cousin’s account to help him with his challenges since he’s busy with school and such. Recently I have noticed some strange activity that neither of us had anything to do with. **Apparently his account was hacked by someone in Lebanon, and this hacker had merged my cousin’s account with his. He has been buying items with my cousin’s Vbucks and playing on his account. **We do not know this person, and would like to get the account fully back in our hands.
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Epic Games

Customer service issue
Reported by GetHuman2457836
Mar 12th, 2019 - 5 mons ago
I have an issue with Epic Games too
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Seen by 4 customers so far
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Timeline
GetHuman2457836 started working on this issue
Mar 12th 12:30am