I cannot log into my account i need to change my email or get a verification. i have tr...

GetHuman-majestig's customer service issue with Epic Games from January 2019

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The issue in GetHuman-majestig's own words
Log back into my account ... I cannot log into my account i need to change my email or get a verification. i have tried to contact you numerous times, and i am getting sick of this! I want a call back ASAP (***)***-**** This is in regards to account email (*****@***.com) I am not receiving any of the emails from you and i am now locked out of my account! account username is zombii**** for a playstation account for fortnite. My real name is Amber Tanner.
I just need to link a new email or start receiving there emails
Either the game account switched to a new email or a new account with everything I currently have and a refund. And they need **** help chat.
I spend money and I play the game almost everyday.
I have tried everything and now I'm locked out of my account
I have an issue with Epic Games too
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Epic Games

Fortnite
Customer service issue
Reported by GetHuman-majestig
Jan 16th, 2019 - 9 mons ago
I have an issue with Epic Games too
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Jan 16th 3:19am
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Jan 16th 3:26am
GetHuman-majestig indicated the issue is not fixed yet.
Jan 16th 3:27am
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Jan 16th 3:27am