we got our entertainment book through automatic renewal but were not e-mailed a new acc...

GetHuman-djag's customer service issue with Entertainment.com from February 2019

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The issue in GetHuman-djag's own words
we got our entertainment book through automatic renewal but were not e-mailed a new access number. we cannot get the entertainment website to open up on our computer. it goes to c.j.dotomi .com and nothing happens. I have e-mailed entertainment .com twice and their response was the problem was fixed, but it is not. our old e-mail address was *****@***.com, but we changed it several years ago to *****@***.com. that is the same address we used for the last couple years our book was renewed under. we have gotten no help at all, and will be contacting the better business bureau later today. dan jagielo.
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Customer service issue
Reported by GetHuman-djag
Feb 17th, 2019 - 8 mons ago
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GetHuman-djag started working on this issue
Feb 17th 1:07pm