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Customer Service:On October , **** I sent you the following message and my gmail sa...

GetHuman-bothside's customer service issue with Entertainment Weekly from October 2020

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Customer Service:**On October **, **** I sent you the following message and my gmail said delivery was incomplete. I would like to try again to get my issue resolved. Here is what I wrote on ***********I received a letter from you today in the mail. It informed me that you did not receive complete information on my credit card and therefore it could not be processed. I was informed that you took the liberty of entering a credit subscription for me and an invoice will be sent to me.I wish you had not done that. I find I do not read Entertainment Weekly magazine enough to continue subscribing to it. Is there a way to delete the credit subscription you have entered for me and not send an invoice to me? I would very much wish that would happen. In the future if I wish to subscribe to Entertainment Weekly Magazine again I will certainly let you know and provide complete credit card information.**Thank you for contacting me, I look forward to hearing from you soon on this matter.**Ann Drury**** Stiart Ave.*Leominster, MA *****

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Entertainment Weekly

Customer service issue

Reported by GetHuman-bothside

Oct 29th, 2020 - 4 months ago

I have an issue with Entertainment Weekly too

Not resolved

Seen by 7 customers so far

Similar issue to 196 others

0 customers following this

Timeline

GetHuman-bothside started working on this issue

Oct 29th, 2020 9:41pm

GetHuman-bothside used the GetHuman Phone to get a rep from Entertainment Weekly on the line without waiting on hold

Oct 29th, 2020 9:45pm

GetHuman-bothside did not talk with customer support

Oct 29th, 2020 9:45pm

GetHuman-bothside indicated the issue is not fixed yet.

Nov 2nd, 2020 4:42pm