The rental car wouldn’t start and left me stranded and late for my appointment today. T...

GetHuman5425809's customer service issue with Enterprise Rent-A-Car from November 2020

Help with my Enterprise Rent-A-Car issue
First: share to improve GetHuman5425809's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5425809 may need:
Order Confirmation Number, Email on Order, Phone Number on Order, Name of Account Holder, Home and Billing Address, and Address of Where you Rented Car
The issue in GetHuman5425809's own words
The rental car wouldn’t start and left me stranded and late for my appointment today. This is the second rental car that enterprise has given me in less than a week with check engine lights popping on. On top of that I’ve been given poor customer service over the phone and at the two locations that I went to get the cars from. They were both so dirty still I had to go clean them myself and the smell was so bad in the one I’m in now I had to do one of those air purifying treatments so I wouldn’t get sick from the smell. On top of that I was supposed to be put in a premium vehicle to match what I currently drive which is an Infiniti and I’ve been given a Camry and an Altima. Both with engine problems.

GetHuman5425809 did not yet indicate what Enterprise Rent-A-Car should do to make this right.

How GetHuman5425809 fixed the problem

We are waiting for GetHuman5425809 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Enterprise Rent-A-Car's attention and get better help faster. Tap below to get started.
Having Enterprise Rent-A-Car issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Enterprise Rent-A-Car

Customer service issue
Reported by GetHuman5425809
Nov 2nd, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 307 others
0 customers following this


GetHuman5425809 started working on this issue
Nov 2nd, 2020 4:08pm